WILMINGTON — Customers who want to continue receiving Cape Fear Public Utility Authority bills via snail mail will be charged in 2026.
READ MORE: CFPUA officially assumes Wrightsville Beach utilities
Starting Jan. 1, printed bills will come with a $1 fee — assessed due to increased printing and postage costs.
In order to avoid the fee, customers can sign up for free, paperless billing here. Customers can also sign up to receive notifications about their paperless bill via email, text, or both.
Customers will need to register their account only, by using an activation code listed on the bill. After signing into your online CFPUA account, click the “Account Summary” page and select “Sign up for paperless billing” to enroll.
If the activation code can’t be located, customers can also call 910-322-6550 to receive. CFPUA customer service is open from Monday through Thursday, 8:30 a.m. to 4:30 p.m., and Friday, 9 a.m. to 4:30 p.m
At Port City Daily, we aim to keep locals informed on top-of-mind news facing the tri-county region. To support our work and help us reach more people in 2026, please, consider helping one of two ways: Subscribe here or make a one-time contribution here.
We appreciate your ongoing support.
