Monday, September 28, 2026

NCDOT launches new ferry notification system

Anyone wanting digital updates on the Southport-Fort Fisher Ferry can now sign up for FINS here to receive texts and emails. (Courtesy NCDOT)

SOUTHEASTERN N.C. — Passengers traveling via ferry in the state can now be alerted directly regarding delayed routes, weather impacts or mechanical issues.

The N.C. Department of Transportation has launched new text and email notifications as part of the Ferry Information Notification System (FINS). Those who sign up will receive alerts from the ferry terminals, disclosing delays, cancelations, service suspensions and those that have resumed.

“This is going to be a major benefit for our passengers,” Ferry Division Director Harold Thomas said in a press reelase. “Getting timely information on schedule interruptions will allow ferry riders to make informed decisions on when and where to travel.”

Prior, the ferries have relayed information via route-specific Twitter accounts. The ferry division will continue to send out notifications via Twitter during the FINS system transition period.

Passengers can sign up for FINS at www.ncdot.gov/fins, choose the ferry route and enter an email and phone number; to suspend texts, just reply “STOP.”

Comments or feedback on the new system, currently in its beta phase, can be submitted shared by clicking here.


Have tips or comments? Email [email protected]

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Shea Carver
Shea Carver
Shea Carver is the editor in chief at Port City Daily. A UNCW alumna, Shea worked in the print media business in Wilmington for 22 years before joining the PCD team in October 2020. She specializes in arts coverage — music, film, literature, theatre — the dining scene, and can often be tapped on where to go, what to do and who to see in Wilmington. When she isn’t hanging with her pup, Shadow Wolf, tending the garden or spinning vinyl, she’s attending concerts and live theater.

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