Wilmington Fire Department launches free smartphone app

The Wilmington Fired Department has launched a smartphone app to help communicate with the public in emergency situations and to allow the public to report downed trees or other non-life-threatening emergencies. (Port City Daily/Screenshot of app)

WILMINGTON – Thursday, the Wilmington Fire Department announced a new smartphone application that will help residents and responders receive and submit important information that affects safety in the region.

“The world is trending more and more towards a technology-based approach to communications and connecting with community members,” fire chief Buddy Martinette said in a release. “This app will allow us to serve our citizens in a myriad of ways.”

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Users can submit pictures and descriptions of damage they see in the area, such as a tree blocking the road after a storm. They’ll be able to tag the location through the app, which will ping all reports in the area in real-time. The department will be able to monitor and deploy emergency response as needed.

It also will allow users to access to information on educational opportunities, community outreach, frequently asked questions, and offer the department feedback. It also has a calendar of events and kids corner to help educate youth on fire safety.

The fire department decided to launch the app right as the Atlantic hurricane season gets underway. Users will be able to activate push notifications so they can be informed of emergency updates and plans during storms.

A tool to help strengthen communication between the community and first-responders, the app doesn’t replace calling 911 in emergency situations that threaten life or property, the department stated. All situations posing severe danger should still be directed to the emergency call center.

“The Wilmington Fire Department is a progressive and innovative team of professionals dedicated to using technology to keep our citizens safe and informed,” said Interim deputy city manager Alvin Ragland.

The Wilmington Fire Department app is available for free in the App Store and Google Play. Click here to download.


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