CFPUA temporarily closes customer service center for Covid-19 exposure

Cape Fear Public Utility Authority customer service center is temporarily closed.

WILMINGTON – Cape Fear Public Utility Authority is temporarily closing its customer service center after several staff members were placed on leave, partly due to Covid-19 exposure.

The office will close at 2 p.m. and remain closed through at least Tuesday. The authority will announce on its website when it has reopened.

Related: Covid-19 data in New Hanover, Brunswick, and Pender for week of Jan. 18

Customers may still use the self-service kiosk in the lobby at 235 Government Center Dr. or visit the other CFPUA customer service center at 305 Chestnut St., which remains open during this time.

CFPUA is available by phone at 910-332-6550. People may also sign up to pay bills online at

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