NEW HANOVER COUNTY — Eligible New Hanover families can apply now for utility assistance through a federally-funded program.
The New Hanover County Department of Health and Human Services is offering one-time annual utility payments through the Low-Income Energy Assistance Program. The program is open through March 31, or until the available funds are exhausted.
“As the weather gets colder, we know how difficult it can be for families living on a fixed income to find money to meet their everyday needs like energy costs,” New Hanover County Social Services Director Tonya Jackson said in a press release. “LIEAP is a program that we administer annually, and it is an important resource for many of our residents who can benefit from having a utility bill paid for one month.”
One-time payment amounts are based on household size and income. To qualify, a household must:
- Have a least one U.S. citizen or non-citizen who meets the eligibility criteria
- Have income equal to or less than 130% of the federal poverty limit
- Have resources, such as saving/checking accounts and cash on hand, at or below $2,250
- Be responsible for their heating costs
There are multiple ways to apply for utility assistance.
- Online using the state’s ePass website
- Calling 910-798-3500
- Printing and mailing the application (found here: English and Spanish) to 1650 Greenfield Street, Wilmington, NC 28401
- Printing and faxing the application (found here: English and Spanish) to 910-798-7824
- Applying in person at the HHS building, located at 1650 Greenfield St. in Wilmington
- Applications can also be mailed upon request
Have comments or tips? Email [email protected].
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