
WILMINGTON — Customers of Cape Fear Public Utilities Authority should be aware of a company sending water sampling requests to households in New Hanover County.
In September, customers of H2GO in Brunswick County were warned about a potential scam from the same company.
The package is sent to customers in a plain white envelope and is addressed to ‘Postal Customer.’ The envelope contains a blue slip of paper that asks questions about the property owner and the water used, as well as a return envelope and a small plastic vial to include a sample of tap water.
“CFPUA customers may receive a request in the mail from DVR Labs c/o Carolina Fresh Water in Greensboro, N.C., for tap water samples from their home. CFPUA is not affiliated with DVR labs, nor are we familiar with their qualifications to test drinking water,” CFPUA Assistant Communications Officer Lindsey Hallock said. “Proper water sampling requires testers to follow strict protocols to avoid sample contamination, and not all labs have the expertise to test for all compounds—especially unregulated compounds.”
Hallock also said that CFPUA is continuing to test its water.
“In addition to daily testing for regulated compounds, CFPUA continues to sample weekly for levels of GenX in the treated water from Sweeney Water Treatment Plant. We continue to work with our partners at UNCW to determine if other, unknown compounds are present in the water,” she said.
Visit CFPUA’s website for information on its water sampling program.
Michael Praats can be reached at [email protected]

