Tuesday, June 28, 2022

H2GO warns customers of potential scam regarding GenX

H2GO is warning customers of a potential scam asking for water samples via mail (Port City Daily photo/COURTESY H2GO)
H2GO is warning customers of a potential scam asking for water samples via mail (Port City Daily photo/COURTESY H2GO)

BRUNSWICK COUNTY — Customers of H2GO are being warned about a potential scam that starts with a package in the mail.

Customers might receive the package from DVR Labs c/o Carolina Fresh Water from Greensboro requesting water samples from the homeowner. The package contains a bottle the homeowner is told to fill up with tap water.

“It is assumed that after sending off the water sample, this company will then contact you claiming to show the presence of Dioxane and GenX while attempting to sell you a water filtration system,” according to a press release.

The company is not affiliated in anyway with Brunswick Region Water and Sewer H2GO and caution is urged when sending off water samples.

According to the press release, “H2GO has committed to biweekly testing for the next year and will now begin testing hot water heaters for GenX, so customers should contact H2GO with questions about the levels of GenX in their water.”

Related Articles