Monday, December 4, 2023

NHC accepting volunteers to help during tax season

Volunteers are being recruited to help residents with electronic filings for federal and state tax returns in New Hanover County. (Courtesy photo)

NEW HANOVER COUNTY — It’s a little more than three months from the start of tax season. As part of an annual county program, volunteers are being recruited to help residents with electronic filings for federal and state tax returns.

The Volunteer Income Tax Assistance program (VITA) will help residents at the New Hanover County Senior Resource Center (2222 S. College Road) and the Katie B. Hines Senior Center (300 Cape Fear Boulevard). The AARP Tax Aide program will open at the New Hanover County Downtown Library (201 Chestnut Street). 

Volunteers are needed to work for at least four hours a week, late January or early February through April 15. Duties include meeting and screening clients to determine eligibility of the service. Intake volunteers don’t supervise in tax preparation. 

Volunteer tax preparers receive IRS-approved training and certification. The training will begin December and includes self-study and then classroom and computer training in January. Preparers will oversee a sample return on IRS-provided software upon the conclusion of training.

“Every year, we work with some amazing volunteers who serve our community by helping local residents navigate the tax filing process,” Senior Resource Center Director Amber Smith said in a county press release. “[I]n order to succeed, we recruit and rely on volunteers who are willing to help residents with low to moderate incomes file their tax returns.” 

More information is available by contacting Becky Doherty with the VITA program at 910-798-6406 or emailing

Bonnie Nelson with AARP Tax Aide is available at the downtown library or by calling 910-742-0814. 

Tips or comments? Email

Want to read more from PCD? Subscribe now and then sign up for our morning newsletter, Wilmington Wire, and get the headlines delivered to your inbox every morning.

Shea Carver
Shea Carver
Shea Carver is the editor in chief at Port City Daily. A UNCW alumna, Shea worked in the print media business in Wilmington for 22 years before joining the PCD team in October 2020. She specializes in arts coverage — music, film, literature, theatre — the dining scene, and can often be tapped on where to go, what to do and who to see in Wilmington. When she isn’t hanging with her pup, Shadow Wolf, tending the garden or spinning vinyl, she’s attending concerts and live theater.

Related Articles