Numbers, websites, social media pages you need to know during Hurricane Matthew is your source for free news and information in the Wilmington area.

SOUTHEASTERN NORTH CAROLINA — Heavy rains, wide-spread power outages and flooding is expected for the Cape Fear region as Hurricane Matthew reaches the area Saturday. Emergency personnel and officials with New Hanover, Pender and Brunswick counties are keeping area residents informed through various outlets. We have a list of some of the information you need to know during the storm.

American Red Cross (Cape Fear) – Call the Cape Fear area Red Cross at 910-762-2683. Visit its website for hurricane preparedness. Follow them on Twitter @RedCross.

ReadyNC – visit their website or download the ReadyNC app for state emergency updates. Follow the state emergency managment on Twitter @NCEmergency or on Facebook page.

National Weather Service Wilmington – For up-to-date weather information visit the website. Follow them on Twitter @NWSWilmingtonNC or on Facebook page.

Power outages

Duke Energy Progress – Call 1-800-419-6356 or text OUT to 57801 from the phone associated with your account. If you have internet, customers can report through the online outage forum. A full area power outage map can be viewed on Duke Energy’s power outage map. Follow them on Twitter @DukeEnergy.

Brunswick Electric Membership Cooperation – Call 1-800-682-5309 to report a power outage. Additional power outage information can be found on its website.

Tri-County Electric Membership Corporation – Call 919-735-2611 or 1-800-548-4869. For updates from the company visit its outage website or Facebook page.

Dominion North Carolina Power – 1-866-DOM-HELP (1-866-366-4357). You can also take a look at the power outage map. Additional outage information can be found here.

Water utility

Cape Fear Public Utility Authority – Call 910-332-6565 for water or sewer emergencies. Follow @CFPUA on Twitter.

Pender County Utilities – for a water and sewer emergency call 910-471-1041

Brunswick County Public Utilities – customer service can be reached at 910-253-2655

New Hanover County

New Hanover County has established its joint information center hotline to field calls from residents and visitors. The hotline is available 24-hours and can be reached at 910-798-6800.

Additional updates and storm-related information will be posted to New Hanover County’s Emergency website, and its social media sites on Facebook and Twitter @NHCEM and @NewHanoverCo.

For up-to-date travel information from the county click here.

Shelters in New Hanover County

Johnson Pre-K at 1100 McRae St.

Trask Middle School at 2900 N. College Road (pet-friendly shelter)

Codington Elementary School at 4321 Carolina Beach Road


To report trees or tree limbs blocking roadways within city limits call 910-341-7852. Leave a message if no one answers.

To report flooding or other stormwater issues in city limits call 910-341-4646.  Leave a message if no one answers.

Downtown’s Central Business District (CBD) “bag it” trash and recycling collection will have limited collection on Saturday due to Hurricane Matthew.

For additional city information visit its website, or follow them on social media @CityofWilm on Twitter and its Facebook page.

Wrightsville Beach

Residents with non-emergency questions or issues can call Wrightsville Beach Town Hall at 910- 256-7900 from 8 a.m. to 5 p.m. on Saturday, when someone on staff will be available to answer the phone. For issues at other times, residents can call the New Hanover County joint information hotline listed above.

For up-to-date town information visit its website or Facebook page.

Carolina Beach

Residents with non-emergency questions or concerns are asked to call 910-458-2999, the town’s main number. The town is answering phones all times throughout the storm.

More updates can be found on the town’s websiteFacebook page and Twitter feed.

Kure Beach

To report power outages, call 1-800-419-6356 or visit

On a mobile phone, you can visit

If you evacuate during the storm, make sure your vehicle displays a current Kure Beach Vehicle Decal.

Brunswick County

For the most up-to-date emergency-related information visit the county website or sign up for the county’s Code Red alert system. Follow them on social media @BrunswickGovt on Twitter or visit its Facebook page.

Brunswick County Emergency Shelters – if you need assistance evacuating, call the Emergency Operations Center at 910-253-5383.

West Brunswick High School, 550 Whiteville Road in Shallotte – 910-754-4338

North Brunswick High School, 114 Scorpion Drive in Leland – 910-371-2261

South Brunswick High School, 100 Cougar Road in Boiling Spring Lakes – 910-845-2203

Pender County

Pender County uses CodeRed to disperse information to its residents quickly.  Sign up online. Or for other up-to-date storm information visit its emergency management social media sites on Facebook or @PenderCountyEM on Twitter.

Pender County Shelters

Topsail Elementary School at 17385 Hwy 17 in Hampstead

Burgaw Middle School at 500 S. Wright Street in Burgaw