NHRMC to host open house for northern ER facility

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NHRMC's Emergency Department North will open later this month to provide services to residents in the northern area of the county. Photo courtesy NHRMC.
NHRMC’s Emergency Department North will open later this month to provide services to residents in the northern area of the county. Photo courtesy NHRMC.

New Hanover Regional Medical Center is opening the doors of its northern-area emergency department to the public next week.

In advance of its opening–set for 7 a.m. Wednesday, May 20–the hospital will host an open house for its Emergency Department North (ED-North), 151 Scotts Hill Medical Drive, from 2 to 4 p.m. on Saturday, May 16.

The event will offer tours of the facility, as well as demonstrations and health screenings. Fire and EMS trucks will be onsite, and there will be refreshments and activities for children.

ED-North is a 30,000-square-foot building that includes 10 treatment rooms, one critical care room, a pharmacy and full lab services. New Hanover Regional Medical Center (NHRMC) is also currently working through the permitting process to open an outpatient pharmacy by early summer.

The new facility will house a full-service, 24-hour emergency department staffed by board-certified emergency physicians, specially-trained emergency care nurses and a multi-disciplinary support team that mirrors healthcare services provided at NHRMC’s existing emergency departments.

“This is a modern emergency department with a new design that was developed using LEAN methodology and patient input,” Jack Barto, NHRMC President and CEO, said. “When patients today seek emergency medical care, they have a choice on where to go, and expect value and an excellent experience when they get there. ED-North gives patients in that area closer access to our higher standard of emergency healthcare.”

According to a release from the hospital, staff and patients weighed in during the planning process to increase efficiency and focus on family-centered care.

At Ed-North, patients will not be directed to a waiting room upon arrival, but instead immediately checked in and screened. Most patient rooms have windows and some traditional beds have been replaced with more comfortable vertical treatment chairs.

Plans for the estimated $15.1 million ED-North facility, funded through NHRMC’s capital budget, include a helicopter pad for AirLink VitaLink Critical Care Transport teams.

NHRMC Health and Diagnostics will relocate from Porters Neck to the new building off Market Street, providing the same outpatient services, including CT, X-ray, digital mammography, MRI, bone density tests and ultrasounds.

The hospital estimates 35 to 40 patients will be served daily by ED-North, roughly 10 percent of the number of patients seen in the emergency departments of the Seveenth Street and Wrightsville Avenue locations.